COGNASYS CASE STUDIES
Auto Loan Tracking - Financial Services Industry
Southwest Business Corporation (SWBC®) provides insurance tracking services
for a wide-range of auto and mortgage lenders. SWBC needed the flexibility to expand
market share without impacting quality levels or increasing the cost of services.
SWBC gained significant benefits using Cognasys and within the first year, increased
their production of loans from 1.8 M to 2.9 M, saved $440 K in FTE costs, and reduced
customer delivery times from 72-hours to 24-48 hours. Read more
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Billing Reconciliation - Resort Industry
Boca Raton Resort and Club (BRRC) was imaging over 5,000 daily receipts in
order to have them available for guest review the next morning, thus eliminating
"disputed charge" write-offs. Conventional imaging solutions required eight to ten
operators over a seven hour work shift, but with Cognasys, BRRC needed only a single
operator to scan and process all receipts in less than one work shift.
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HCFA Medical Claims - Healthcare
BlueCross BlueShield of Tennessee (BCBST), who pays an average of 65 million
claims, was responsible for processing the Health Care Financing Administration
(HCFA)1 forms submitted by healthcare providers. As BCBST's membership
and workload grew, BCBST struggled to efficiently pay all of their provider's claims
while continuing to deliver the quality and value their members were accustomed
to and expected. Read more.
Other Healthcare insurance companies that have utilitzed Cognasys/ATI solutions include CAC Ramsey(a division of United Health Care), Harvard Pilgrim Health Care and HealthNet(CA).
1Now the Centers for Medicare and Medicaid Services
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Mortgage Outsourcing Services - Financial Services Industry
ATI Systems (predecessor to Cognasys) was hired by a leading provider of
insurance services to automate a significant number of business processing and imaging
applications that were regarded as 'unsuited' for automation with the current technology.
ATI's client provided fee-based services so processing speed and accuracy were critical
to their success and growth. After implementing Cognasys (year-1), their client
increased its revenue by $285 M.
Read more
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