HOW TO ACHIEVE ROI WITH EASY TO MEASURE BENEFITS

There are many advantages of using Cognasys to automate your knowledge and decisions tasks. With Cognasys, you will be able to see a speedy return on investment and increase your probability of success. Benefits include:

• Adapting and scaling to changing market conditions with minimal disruption in services
• Streamlining the decision processes so you can respond quickly and easily to customer’s needs
• Staying in compliance by automatically triggering notifications that identify exceptions and/or issues early in the process
• Controlling all business decisions through enforcement of policies and rules that ensure the right decisions are made every time
• Reusing rules and knowledge capabilities so that new products can be introduced with relative ease

In addition to the benefits above, there are many metrics that can measure the value of automating decision tasks:

• Increasing the number of transactions processed daily (up to tenfold)
• Reducing the number of FTEs along with reducing the “ramp-up” time needed to train resources on complex decisions rules
• Increasing the number of “untouched” transactions
• Eliminating overtime costs and penalties for unmet service levels
• Reducing the amount of “re-work” by correcting errors early in the process vs. at the back-end host system
• Improving the quality through better accuracy and completion rates
• Reducing the number of average keystrokes needed to process a transaction