HELPING TO BUILD A SMARTER WORKFORCE

To ensure a rapid and successful deployment of your Cognasys solution, we offer a wide-range of consulting services based upon our many years of delivering Expert Systems solutions to customers in varied industries.

Our experienced Knowledge Engineers will assist you with conducting a business assessment so you can choose the best solution that matches your specific business needs.

Project Management Services

Our team of experienced Project Managers will provide guidance and oversight for the development of your Cognasys solution including - gathering business and technical requirements, allocating resources, tracking project status to ensure milestones are met, and managing/controlling project risks.

Implementation and Technical Support Services

Our Technical Consultants combine their proven technical expertise, industry best practices, and their innovative thinking skills to build the right solution that aligns with your business objectives and integrates with your existing systems. We provide our customers with the support needed for:

• Translating policies and practices into the business rules needed for managing knowledge decisions
• Designing and deploying customized modules, whether for a small business or a large-scale enterprise solution
• Identifying system and interface requirements so that your "Go-Live" date is seamless and there is no interruption to services
• On-going support and maintenance including resolving any issues in our customer’s environment and scheduled releases that consist of updates /upgrades to Cognasys

Quality Assurance Services

Our Quality Assurance (QA) Engineers will work closely with your team to verify that the transactions processed by Cognasys meet and/or exceed your acceptable levels of quality. Where needed, our QA Engineers will identify areas of improvements that will help you provide a consistent and better level of service to your customers.

Training Services

Our Training Consultants focus on providing the training that is needed to use and maintain your customized Cognasys solutions. Our training team designs a practical and effective training program that is tailored to meet your specific business practice—aimed at all levels of users.