SWBC Auto Loan Tracking - Financial Services Industry

Southwest Business Corporation (SWBC®) provides insurance tracking services for a wide-range of auto and mortgage lenders. SWBC needed the flexibility to expand market share without impacting quality levels or increasing the cost of services. SWBC gained significant benefits using Cognasys and within the first year, increased their production of loans from 1.8 M to 2.9 M, saved $440 K in FTE costs, and reduced customer delivery times from 72-hours to 24-48 hours. Read more

Boca Raton Resort & Club
Boca Raton Resort & Club
Billing Reconciliation - Resort Industry

Boca Raton Resort and Club (BRRC) was imaging over 5,000 daily receipts in order to have them available for guest review the next morning, thus eliminating "disputed charge" write-offs. Conventional imaging solutions required eight to ten operators over a seven hour work shift, but with Cognasys, BRRC needed only a single operator to scan and process all receipts in less than one work shift.

BlueCross BlueShield of Tennessee HCFA Medical Claims - Healthcare

BlueCross BlueShield of Tennessee (BCBST), who pays an average of 65 million claims, was responsible for processing the Health Care Financing Administration (HCFA)1 forms submitted by healthcare providers. As BCBST's membership and workload grew, BCBST struggled to efficiently pay all of their provider's claims while continuing to deliver the quality and value their members were accustomed to and expected. Read more.

Other Healthcare insurance companies that have utilitzed Cognasys/ATI solutions include CAC Ramsey(a division of United Health Care), Harvard Pilgrim Health Care and HealthNet(CA).

1Now the Centers for Medicare and Medicaid Services

ATI Systems Mortgage Outsourcing Services - Financial Services Industry

ATI Systems (predecessor to Cognasys) was hired by a leading provider of insurance services to automate a significant number of business processing and imaging applications that were regarded as 'unsuited' for automation with the current technology. ATI's client provided fee-based services so processing speed and accuracy were critical to their success and growth. After implementing Cognasys (year-1), their client increased its revenue by $285 M. Read more